Welcome to our service page! We are committed to providing you with excellent sales service to ensure that you receive the best support and guidance when choosing and purchasing our products.
Channel Management: We highly value the management of sales channels as it is crucial for both us and our customers. We welcome collaboration with wholesalers/distributors who have strong sales and service capabilities. As our A-level distributor, you will enjoy competitive pricing and special discounts for substantial orders.
Brand Collaboration or Exclusive Distribution Rights: For specific markets, we are open to co-branding with our clients or offering our own brand products and services to dealers.
IN-Sales
Product Selection Our qualified sales engineers will make product recommendations to customers based on their needs and assist in helping them select the models that are most appropriate for them .
Local Certification Application Local Certification Application: We will help you apply for the essential product certifications in line with local standards, assuring adherence to regional market laws.
After-Sales
Technical Support: Solareast offers comprehensive technical support to assist customers with the operation, troubleshooting, and maintenance of their heat pump products. Customers can communicate with their professional technical team through online contact channels .
After-sales Training: To help customers better use and maintain their heat pump products, Solareast offers after-sales training services. Our technicians can provide customers with product operation training, troubleshooting tips and maintenance advice to improve their technical skills.
Customer visiting:
In order to maintain close connection with customer, the Solareast team visits customers every year for after-sales updates, technical training.
